# SOJO Help Center

> Help center for SOJO

## How SOJO Works 

- [What is SOJO?](https://help.sojo.uk/en/articles/10552375-what-is-sojo.md)
- [How does SOJO work?](https://help.sojo.uk/en/articles/10552457-how-does-sojo-work.md)
- [Where do you offer SOJO?](https://help.sojo.uk/en/articles/10552472-where-do-you-offer-sojo.md)
- [How long will it take?](https://help.sojo.uk/en/articles/10552498-how-long-will-it-take.md)

## Alterations & Repairs

- [Can you shorten, lengthen, or resize a garment?](https://help.sojo.uk/en/articles/10552685-can-you-shorten-lengthen-or-resize-a-garment.md)
- [Can you alter leather, suede, or delicate fabrics?](https://help.sojo.uk/en/articles/10552713-can-you-alter-leather-suede-or-delicate-fabrics.md)
- [Can you fix a broken zip?](https://help.sojo.uk/en/articles/10552724-can-you-fix-a-broken-zip.md)
- [Do you complete shoe repairs?](https://help.sojo.uk/en/articles/10552722-do-you-complete-shoe-repairs.md)
- [Can you reline a jacket or coat?](https://help.sojo.uk/en/articles/10552738-can-you-reline-a-jacket-or-coat.md)
- [Can you alter bridal wear?](https://help.sojo.uk/en/articles/10552718-can-you-alter-bridal-wear.md)
- [Do you complete homeware repairs such as duvet and pillow covers?](https://help.sojo.uk/en/articles/10552719-do-you-complete-homeware-repairs-such-as-duvet-and-pillow-covers.md)
- [Do you provide alterations for menswear and womenswear?](https://help.sojo.uk/en/articles/10552743-do-you-provide-alterations-for-menswear-and-womenswear.md)
- [Can you taper, slim, or reshape trousers or jeans?](https://help.sojo.uk/en/articles/10552754-can-you-taper-slim-or-reshape-trousers-or-jeans.md)
- [Can you alter knitwear?](https://help.sojo.uk/en/articles/10552803-can-you-alter-knitwear.md)
- [Do you offer Kaketsugi, Sashiko or invisible mending for suits and dresses?](https://help.sojo.uk/en/articles/10552824-do-you-offer-kaketsugi-sashiko-or-invisible-mending-for-suits-and-dresses.md)
- [Can you create an item from scratch?](https://help.sojo.uk/en/articles/10552856-can-you-create-an-item-from-scratch.md)
- [Can you transform a dress into a skirt?](https://help.sojo.uk/en/articles/10552831-can-you-transform-a-dress-into-a-skirt.md)
- [Can you alter my garment by multiple dress sizes?](https://help.sojo.uk/en/articles/14221737-can-you-alter-my-garment-by-multiple-dress-sizes.md)
- [Do you offer embroidery?](https://help.sojo.uk/en/articles/14222965-do-you-offer-embroidery.md)

## Services & Pricing

- [Can I see examples of SOJO’s work?](https://help.sojo.uk/en/articles/10552852-can-i-see-examples-of-sojo-s-work.md)
- [Can I add multiple services to a single item?](https://help.sojo.uk/en/articles/10552862-can-i-add-multiple-services-to-a-single-item.md)
- [How much will my repair or alternation cost?](https://help.sojo.uk/en/articles/10552866-how-much-will-my-repair-or-alternation-cost.md)
- [What payment methods do you accept?](https://help.sojo.uk/en/articles/10552869-what-payment-methods-do-you-accept.md)

## Order & Delivery

- [How much does postage/delivery cost?](https://help.sojo.uk/en/articles/10552885-how-much-does-postage-delivery-cost.md)
- [How long does an alteration take?](https://help.sojo.uk/en/articles/10552888-how-long-does-an-alteration-take.md)
- [Do you offer an express service?](https://help.sojo.uk/en/articles/10552894-do-you-offer-an-express-service.md)
- [How should I package my item?](https://help.sojo.uk/en/articles/10552984-how-should-i-package-my-item.md)
- [How do I know when my order is ready?](https://help.sojo.uk/en/articles/10552899-how-do-i-know-when-my-order-is-ready.md)
- [Can I track my order?](https://help.sojo.uk/en/articles/10552901-can-i-track-my-order.md)
- [Can I change or cancel my order after booking?](https://help.sojo.uk/en/articles/10552902-can-i-change-or-cancel-my-order-after-booking.md)
- [Can I pay in-store at Selfridges?](https://help.sojo.uk/en/articles/10559265-can-i-pay-in-store-at-selfridges.md)
- [Can I drop off or pick up my items in the studio?](https://help.sojo.uk/en/articles/11313587-can-i-drop-off-or-pick-up-my-items-in-the-studio.md)

## SOJO At Selfridges

- [I’m not confident about pinning or measuring my item—what should I do?](https://help.sojo.uk/en/articles/10559259-i-m-not-confident-about-pinning-or-measuring-my-item-what-should-i-do.md)
- [Do I need an appointment to visit the SOJO desk at Selfridges?](https://help.sojo.uk/en/articles/10552942-do-i-need-an-appointment-to-visit-the-sojo-desk-at-selfridges.md)
- [Where is your concession located in Selfridges?](https://help.sojo.uk/en/articles/10552949-where-is-your-concession-located-in-selfridges.md)
- [What are the Selfridges SOJO desk opening hours?](https://help.sojo.uk/en/articles/10552966-what-are-the-selfridges-sojo-desk-opening-hours.md)
- [What happens if the SOJO desk is unattended when I arrive?](https://help.sojo.uk/en/articles/10552974-what-happens-if-the-sojo-desk-is-unattended-when-i-arrive.md)

## Sustainability & Ethical Practices

- [Is SOJO sustainable?](https://help.sojo.uk/en/articles/10552979-is-sojo-sustainable.md)
- [What happens to my garment if it cannot be repaired?](https://help.sojo.uk/en/articles/10552981-what-happens-to-my-garment-if-it-cannot-be-repaired.md)

## Corporate & Partnerships

- [Do you offer alterations for brands or businesses?](https://help.sojo.uk/en/articles/10552987-do-you-offer-alterations-for-brands-or-businesses.md)
- [Can I set up a corporate account with SOJO?](https://help.sojo.uk/en/articles/10552989-can-i-set-up-a-corporate-account-with-sojo.md)