1. SOJO FAQS
  2. How to use SOJO

Where is SOJO available?

SOJO is available throughout the UK. We will deliver to your door, but how you can send your order to us differs by location.

UK Wide - outside of London

If you live outside of London, you can simply drop off your package at any of the 6,000+ locations, and we'll return it back to your door. We’re working with DPD Green to be as close to zero emissions as we can, while helping you to love your clothes for longer.

When you complete your order you'll receive a label to print and attach to your package. Take your labelled package to your most convenient DPD pickup location and we'll receive it the next working day. You'll receive an email from us to confirm it's reached our studio and tailor team.

Once our tailors have worked their magic, DPD Green will return the order to your door, and you'll receive tracking emails and texts along the way.

London

SOJO Rider Team

We offer door-to-door collection and delivery from our bike riding team in London, within the Zones 1-2 and some of 3.

Below is a map of our service area - you can view it in detail here.

You don't need to print a label, our riders will simply turn up and collect your order. They'll place your items in a beautiful orange SOJO bag, and bring it back to our studio the same day. 

Once our tailors have worked their magic, our riders will deliver your order to your door. You'll receive it neatly and securely packaged in a recyclable brown paper mailer. However, if you already had one of our reusable/circular orange SOJO bags - as an early customer - we'll return your order in it. Unfortunately as we've scaled, we've needed to change how we do collections and deliveries for now. 

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