1. SOJO FAQS
  2. Order Preparation

How do I package my clothes for collection?

In London (see London availability here) we offer door-to-door collections, and outside of this area we ask our customers to send their items to us via DPD's 6000+ drop-off locations.

London (~zones 1-2)

When our SOJO rider arrives to collect your clothes, all you need to do is hand them over! We will then carefully place them into your reusable SOJO package and label it with your order number. We understand that your clothes are important to you, and treat them with the utmost care and respect.

Outside London + Outer London

Box or package your order securely. Print your label and stick it to the top of the package. We will send you a link to the label in your checkout email.

Drop it off at your closest / most convenient DPD drop-off location.

When it comes to delivery, it'll be delivered straight to your door.